freehold management

We specialise in providing comprehensive freehold property management services designed to ensure your development is well-maintained, compliant, and valued.

At Greenbric, we specialise in providing comprehensive freehold property management services designed to ensure your development is well-maintained, compliant, and valued. Our focus on personalised service means you can rely on us to manage every aspect of your freehold property with care, transparency, and professionalism.

why greenbric.

freehold management

At Greenbric, we understand that freehold property management is about more than just maintenance—it’s about building strong relationships and ensuring your investment is well cared for. Our dedicated team is committed to providing a personalised experience, prioritising your needs and those of your residents. With us, you have a trusted partner focused on delivering excellence in every aspect of property management.

our services.

At Greenbric Property Management Ltd we do not believe in a one-size-fits-all approach. Our clients aren’t just another file or property address; they’re partners we work with closely to create a property management experience that’s stress-free and fulfilling. We understand that managing property is as much about people as it is about places—and we’re here to take care of both.

1. financial management.

Effective financial oversight is crucial for the sustainability of your freehold property. We manage all financial aspects to ensure clarity and efficiency.

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service charge administration

we handle the budgeting, invoicing, and collection of service charges, ensuring that funds are allocated appropriately for ongoing maintenance and improvements.

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reserve fund management

we strategise for future expenses, setting aside reserves for planned maintenance and unexpected repairs, safeguarding your investment.
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detailed financial reporting

our transparent financial reports keep you informed about your property’s income, expenses, and overall financial health, allowing for informed decision-making.

2. maintenance and upkeep.

Regular maintenance and prompt repairs are essential to preserving the value of your freehold development. We take a proactive approach to managing shared areas and estate maintenance.

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routine inspections

regular visits to identify maintenance needs before they escalate, ensuring a well-maintained development.

repairs and upgrades

coordinating swift, high-quality repairs and improvements, handled by trusted contractors to meet your standards.

supplier management

we select and oversee reliable vendors to deliver quality maintenance services at competitive rates.

chat to us

Ready to experience property management with a personal touch? Reach out today to schedule a consultation or to learn more about how we can support your property needs.

3. service charges

Service charges are payments made by freeholders to cover the shared costs of managing and maintaining the communal areas. They ensure that essential services, repairs, and improvements can be carried out for the benefit of all residents.

drafting the service charge budget
establishing contingency funds
review and adjustment
final approval and communication
implementation and monitoring

drafting the service charge budget

 

1. projected income

the total service charge income is set to match the budgeted expenditure, ensuring all anticipated costs are fully covered.

2. expense categories

the budget is divided into clear categories, including::

  • maintenance & repairs: Regular maintenance costs, emergency repairs, and planned enhancements.
  • utilities: Water, electricity, gas, and other utility expenses.
  • insurance: Property insurance and liability coverage costs.
  • management fees: Costs associated with property management services.
  • other operational costs: Security, landscaping, cleaning, and other necessary services.

 

establishing contingency funds

To prepare for unexpected expenses, we recommend establishing a contingency fund within the service charge budget. This fund helps cover unanticipated repairs or maintenance needs, ensuring financial stability throughout the year.

review and adjustment

Once the draft service charge budget is prepared, it undergoes a review process:

Stakeholder Review:
Presenting the draft budget to property owners and key stakeholders for feedback and suggestions.

Adjustments:
Making necessary adjustments based on feedback and insights, ensuring the budget reflects realistic expectations.

final approval and communication

After adjustments, the final service charge budget is prepared for approval:

Final Approval:
Securing approval from property owners or management committees before implementation.

Transparent Communication:
Clearly communicating the approved budget to residents, detailing how service charges are calculated, what they cover, and any changes from the previous year.

implementation and monitoring

Once the budget is approved, we implement it while closely monitoring performance throughout the year:

Regular Monitoring:
Tracking actual income and expenses against the budget to identify any variances.

Financial Reporting:
Providing regular reports to property owners and residents, detailing current financial status and any adjustments needed.

Stakeholder Review:
Presenting the draft budget to property owners and key stakeholders for feedback and suggestions.

Adjustments:
Making necessary adjustments based on feedback and insights, ensuring the budget reflects realistic expectations.

drafting the service charge budget
1. projected income

the total service charge income is set to match the budgeted expenditure, ensuring all anticipated costs are fully covered.

2. expense categories

the budget is divided into clear categories, including::

  • maintenance & repairs: Regular maintenance costs, emergency repairs, and planned enhancements.
  • utilities: Water, electricity, gas, and other utility expenses.
  • insurance: Property insurance and liability coverage costs.
  • management fees: Costs associated with property management services.
  • other operational costs: Security, landscaping, cleaning, and other necessary services.
establishing contingency funds

To prepare for unexpected expenses, we recommend establishing a contingency fund within the service charge budget. This fund helps cover unanticipated repairs or maintenance needs, ensuring financial stability throughout the year.

review and adjustment

Once the draft service charge budget is prepared, it undergoes a review process:

Stakeholder Review:
Presenting the draft budget to property owners and key stakeholders for feedback and suggestions.

Adjustments:
Making necessary adjustments based on feedback and insights, ensuring the budget reflects realistic expectations.

final approval and communication

After adjustments, the final service charge budget is prepared for approval:

Final Approval:
Securing approval from property owners or management committees before implementation.

Transparent Communication:
Clearly communicating the approved budget to residents, detailing how service charges are calculated, what they cover, and any changes from the previous year.

implementation and monitoring

Once the budget is approved, we implement it while closely monitoring performance throughout the year:

Regular Monitoring:
Tracking actual income and expenses against the budget to identify any variances.

Financial Reporting:
Providing regular reports to property owners and residents, detailing current financial status and any adjustments needed.

Stakeholder Review:
Presenting the draft budget to property owners and key stakeholders for feedback and suggestions.

Adjustments:
Making necessary adjustments based on feedback and insights, ensuring the budget reflects realistic expectations.

why the service charge budgeting process matters?

A transparent and thorough service charge budgeting process is vital for maintaining trust and satisfaction among residents. It ensures that all costs are accounted for, that residents receive value for their contributions, and that the property is well-maintained. At Greenbric, we are committed to delivering a service charge budgeting process that is fair, clear, and aligned with the needs of both property owners and residents.

annual review and feedback

Toward the end of each finacial year, we conduct a comprehensive review of the service charge budgeting process:

Evaluating Performance:
Assessing how closely the actual expenditures aligned with the budget and identifying any significant variances.

Gathering Resident Feedback:
Seeking input from residents on their satisfaction with services provided and any areas for improvement.

Adjusting for Future Budgets:
Using insights gained from the review to inform the budgeting process for the following year, ensuring continuous improvement.

implementation and monitoring

Once the budget is approved, we implement it while closely monitoring performance throughout the year:

Regular Monitoring:
Tracking actual income and expenses against the budget to identify any variances.

Financial Reporting:
Providing regular reports to property owners and residents, detailing current financial status and any adjustments needed.

4. leaseholder communication & support.

Effective leaseholder relations are at the heart of successful leasehold management. We foster positive relationships with the leaseholders through responsive communication and professional handling of concerns.

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responsive communication

timely responses to leaseholder questions and concerns, ensuring clear and courteous interactions

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conflict resolution

professional management of disputes, with an emphasis on fairness and maintaining a positive environment

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community engagement

communications that encourage a sense of community, creating a welcoming, cooperative atmosphere for all residents

why are we different.

At Greenbric Property Management Ltd we do not believe in a one-size-fits-all approach. Our clients aren’t just another file or property address; they’re partners we work with closely to create a property management experience that’s stress-free and fulfilling. We understand that managing property is as much about people as it is about places—and we’re here to take care of both.

Toni brings excellent communication, problem-solving abilities, and a determination to see things through. She also maintains sound financial control and provides excellent funds management.

She will undoubtedly be an asset to anyone requiring professional property management.

Paul Seward
Waterside Mews (Farnham) Ltd.

In January 2024, Toni launched her own business, Greenbric Property Management. Given her proven management skills and the quality of her work, we had no hesitation in entrusting her with the continued management of our Estate.

Paul Seward
Waterside Mews (Farnham) Ltd.

Our business association with Toni Barnes began in November 2018, when she first took over the management of our Waterside Mews Estate – an 89-house development with common areas funded by a levy on all homes.

We quickly found her services far superior to those of our previous managing agent. Toni demonstrated a strong understanding of our issues and acted effectively on our behalf.

Paul Seward
Waterside Mews (Farnham) Ltd.

our values.

Our mission is simple: to provide each client with tailored support and reliable solutions for their unique property management needs. From daily property oversight to long-term planning, we believe in going the extra mile for our clients. Our personal approach allows us to be responsive, proactive, and dedicated to every detail, ensuring that no question goes unanswered and no concern is overlooked.

integrity

we’re committed to open, honest communication in everything we do

client-centered

each client’s goals are unique, and we’re here to support them every step of the way with solutions tailored to their needs

reliability

you can count on us to be there when you need us, with prompt, attentive service